- Separate webshop and stock data
- Manual billing control
- Late Out of Stock Alert
- Recurring customer information
E-commerce order-exception case study
Sample project for connecting order, stock, invoicing and customer communication.
01 / STARTING POSITION
The operating situation that can be automated
Incorrect addresses, stock shortages, and payment discrepancies appeared in multiple systems. Employees manually searched and reconciled problematic orders.
- Automatic verification of order data
- Reconciliation of inventory and payment status
- Assignment of exceptional orders only
- Control of account and status messages
Automaticorder verification
Lessmanual status search
Trackableexception handling
02 / SYSTEM CONNECTIONS
Automation working between existing devices
The following are examples, not a closed list. Robots can also work between legacy and unique systems with API, webhook, database connection or controlled file transfer. The process can be fully automatic or, where necessary, supervised by human control points.
Shopify / WooCommerceERPAccountantCourier serviceEmailMicrosoft 365Google WorkspaceExcel / Google SheetsSharePoint / Google DriveTeams / SlackREST API / WebhookSFTP/CSVSQL databaseUnique internal system
Are you using a different system? We can also include it in the process with a unique API, import-export connection or robotic handling.
Illustrative, anonymized sample project. The actual result can be determined after assessing the process, data and systems.
Our measurement methodology →Free automation test
Show a problematic process. We look at whether it can be automated, what systems need to be connected, and how to get started.