- Manual status update
- Scattered shipping documents
- Recurring customer notification
- Protracted POD check
Logistics freight-document case study
Sample project for connecting orders, PODs and customer notifications.
01 / STARTING POSITION
The operating situation that can be automated
Shipment statuses were received by phone and e-mail, and shipment documents were handled in separate folders. Informing customers required a lot of research.
- Automatic synchronization of freight data
- POD recognition and assignment to transport
- Indication of missing documents
- Rule-based customer notifications
Trackablefreight and document status
Lessmanual tracking
Fasterexception handling
02 / SYSTEM CONNECTIONS
Automation working between existing devices
The following are examples, not a closed list. Robots can also work between legacy and unique systems with API, webhook, database connection or controlled file transfer. The process can be fully automatic or, where necessary, supervised by human control points.
TMSWMSERPGPS / telematicsGoogle MapsCourier APIsPOD / CMREmail / SMSAccountantDocument libraryMicrosoft 365Google WorkspaceExcel / Google SheetsSharePoint / Google DriveTeams / SlackREST API / WebhookSFTP/CSVSQL databaseUnique internal system
Are you using a different system? We can also include it in the process with a unique API, import-export connection or robotic handling.
Illustrative, anonymized sample project. The actual result can be determined after assessing the process, data and systems.
Our measurement methodology →Free automation test
Show a problematic process. We look at whether it can be automated, what systems need to be connected, and how to get started.