Automotive service automation

Recurring service jobs, capacity planning and customer notifications automatically.

01 / SITUATION ASSESSMENT

Where time and money are usually wasted

Automation doesn't start with the device. First, we examine where work is repeated, where data resides in separate systems, and which errors cause real business loss.

01

Forgotten service appointments

Important tasks can be left unattended, and the result depends excessively on human memory.

02

Empty workshop capacity

It becomes difficult to plan ahead, so underutilization, overload and lost income can appear simultaneously.

03

Telephone status inquiries

It makes the customer experience uncertain, increases incoming inquiries and unnecessarily burdens the team.

04

Paper-based worksheets

Incorrect or missing files cause processing to stop, and employees have to manually track them down.

05

Manual parts matching

Each repeated data entry creates a new possibility for error, and the execution is difficult to trace back.

06

Missing offers

Important tasks can be left unattended, and the result depends excessively on human memory.

02 / TYPICAL POSSIBILITIES

Examples of processes that can be automated

The following are common examples that can be easily automated — not a closed list of services. We always design the specific solution for your operation, systems and business goals. It can be fully automatic or, where necessary, monitored with human approval points.

Service recall

The right message reaches the customer or the person in charge at the right time, based on the current status.

Time and reminder

The right message reaches the customer or the person in charge at the right time, based on the current status.

Repair status notification

The right message reaches the customer or the person in charge at the right time, based on the current status.

Worksheet processing

Incoming files are recognized, organized and checked automatically; only the exceptions come to people.

Parts price inquiry

Data collection and comparison is accelerated while individual conditions can still be checked.

Offer tracking

Data collection and comparison is accelerated while individual conditions can still be checked.

More recurring work and better capacity

Up to 2 weeksintroduction of the first automation
Loggedprocess and robot run
Prioritybased on business value
03 / PROFESSIONAL APPROACH

Technology in the background, operation in the foreground

The project does not end with the delivery of an independent bot. We build a documented, monitored and modifiable system.

01

Survey and Prioritize

We map labor time, the cost of errors, lost revenue opportunities and the path of data.

RESULTA prioritized automation plan, measurable with a first project.
03

Introduction and operation

We integrate the existing systems, test the operation, document and train the employees involved.

CONTINUITYMonitoring, error management, backup and planned further development.
04 / INTEGRATIONS

Your existing systems work together

The following are examples, not a closed list. We also connect older and unique systems with API, webhook, database connection, controlled import-export or robotic management.

Service programCalendarSMSEmailAccountantComponent data sourceMicrosoft 365Google WorkspaceExcel / Google SheetsSharePoint / Google DriveTeams / SlackREST API / WebhookSFTP/CSVSQL databaseAI APIsUnique internal system

Are you using a different system? No problem: during the technical survey, we examine the possibility of API, file, database or interface-based connection.

05 / FREQUENTLY ASKED QUESTIONS

Before the first consultation

Do existing systems need to be replaced?+

Usually not. We primarily strive to securely connect current devices.

How long is the introduction?+

A well-defined first automation can be introduced in as little as 2 weeks. For a more complex system, we will provide an exact schedule after the audit.

Is the return guaranteed?+

We do not promise a guaranteed result without an audit. We provide measurable goals and a data-based estimate.

Free of charge automation test

Show a problematic process. We look at whether it can be automated, what systems need to be connected, and how to get started.