ILLUSTRATIVE SAMPLE PROJECT

Workshop job-card case study

Sample project for connecting customer login, parts request and service notification.

01 / STARTING POSITION

The operating situation that can be automated

Appointments were received through several channels, the preparation of worksheets and the notification of customers were done manually. Mechanics often started with incomplete information.

BEFORE
  • Phone and message check-ins
  • Hand prepared worksheet
  • Separate parts agreement
  • Manual status notification
THE AUTOMATED PROCESS
  • Uniform reception of login data
  • Verification of vehicle and customer data
  • Preparation of work sheet and parts request
  • Automatic status and receipt notification
It is unifieddate and customer data
Preparedworksheets
Lessrepeated phone call
Integration ecosystem

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Secure data connection

Sales and customer management

Customers · opportunities · growth
SalesforceHubSpotMiniCRM

Finance and business management

Finance · operations · efficiency
SAPSzámlázz.huBillingo

Communication and data

Collaboration · data · automation
SlackMicrosoft 365Google Workspace

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